Frequently asked questions
Here you can find answers to some frequently asked questions. If you cant find an answer to your question you are welcome to contact us here or come by our office.
Why should I become a member?
NTK strives to make your time as a student as great as possible. By becoming a member, you support the student union’s work and help us to do our work. As a member, you also get the chance to influence the student union board’s job, and to decide what the student union should do! NTK acts as a union for the students and our influence at the university is strong with several thousand members. As a member, you also get many financial and functional benefits.
To which student union do I belong?
If you are registered on a programme/course at the Faculty of Science and Technology (Teknat), you belong to Umeå Student Union of Science and Technology (NTK).
How do I pay my student union fee?
You can pay by bank transfer, directly through our member portal (medlem.ntkumea.se) or you can come by the union office (Johan Bures väg 11) and pay by card. The fee is non-refundable and is 430 SEK for a full year or 280 SEK for a term.
Who is entitled to a reduced fee?
If you study a distance course and live more than 30 kilometers outside of Umeå, you’re entitled to a reduced fee. This also applies to students studying off campus, in Skellefteå, Örnsköldsvik, Lycksele and Kiruna. You also pay a reduced fee if you are registered for a maximum of 15 credit points during one semester. Doctoral students with less than 50% activity level also get a reduced fee. The same applies to those who carry out their final thesis at another location during the entire semester.
How do I prove my membership?
NTK’s membership card The Mecenat card is your proof of payment of the student union fee during the validity of your membership. The receipt from NTK’s member portal is valid as proof until you receive your card. You can also visit the student union office to get your receipt.
I have a problem with an exam/lab/teacher, who can help me?
NTK has a Head of educational matters who works full time to help students with problems related to the programme. You can find this education monitor at the office (Johan Bures väg 11, Universum) or via utbildning@ntkumea.se and 070 – 606 62 79.
The air is of bad quality in the lecture halls, who do I talk with?
If you have questions about your study environment, you can turn to the Head of social matters, who also works with student welfare. You can find this person at the office (Johan Bures väg 11, Universum) or contact studiesocialt@ntkumea.se or +4670 – 606 62 77.
I will soon start studying but have no accommodation in Umeå. What should I do?
As soon as you apply for a programme, you should join the housing queue, which you can do at various rental companies in Umeå. Some examples are: Bostaden (www.bostaden.umea.se), Balticgruppen (www.balticgruppen.se) and Lerstenen (www.lerstenen.se). On Umeå municipality’s website (www.umea.se) you can find more information about housing opportunities. You can also contact hostels (www.ny-hostel.se/).
What do I need to think about when I move?
If you move to study at a university or college, you must be registered in the population register at your place of study. The basic rule is that you must be registered where you live, i.e. where you sleep most nights. With an e-ID, you can use the Swedish Tax Agency’s e-service to register your move, quickly and easily. Read more and make your move notification on the Swedish Tax Agency’s website: www.skatteverket.se/studentflytt
I want to engage in activities with the student union, how do I go about?
What fun! There are so many different ways to get involved in NTK. You can start by asking yourself what you are interested in. Is it organising events, bartending at a nightclub, cooking or running projects? One tip is to turn to the section you belong to, it is always appreciated with more people involved. Otherwise, you can email or come by here at the union office and talk to one of us in the union board, we can help you! The Union has a communication unit that works to inform you about what the Union is doing right now. If you want to keep up to date, the best method is through our Facebook page, website and newsletter that comes out every two weeks. You can also check for the green notice boards located around the campus, table talkers, toilet talkers, and instagram.
CSN will not give me money, can you help me?
Our Head of social matters can help you interpret CSN’s messages and act as an intermediary. If you are in urgent need of money, you can apply for an emergency loan from NTK. For help or more information, please visit our union office (Johan Bures väg 11, Universum).
How do I find out what the student union is working with right now?
The Union has a communication unit that works to inform you about what the Union is doing right now. If you want to keep up to date, the best method is through our Facebook page, website and newsletter that comes out every two weeks. You can also check for the green notice boards located around the campus, table talkers, toilet talkers, and instagram.
Can I work at the student union house?
Absolutely! Since Kårhuset Origo is run by volunteer members, we appreciate everyone who wants to help. Contact the head of the centre at origo@ntkumea.se / 070 – 606 62 94.
How do you collect and use my information?
Data is stored for as long as it is considered necessary for our operations, taking into account the requirements of laws and regulations in order to fulfil our services to you and the relevant authorities. As a member, you agree that we provide information to certain third parties such as Mecenat and Studentkortet to produce membership cards or our main partners. No other third party may access the information. If you want to stop receiving our newsletter or want an extract of the information we store about you, contact ntk@ntkumea.se.